Frequently asked questions
Membership and Account Management
You can clickregister" button, select "I am a freelancer" or "I am a client", and then fill in the basic information to complete the registration.
Please clicklog inForgot your password? on the page, enter your registered email address and we will send you a link to reset your password.
You can go toPersonal Profile", update your personal information, introduction, contact information, etc. on your personal profile page.
Yes, please go toPersonal Profile"choose"Deactivate account"or「Deleting an account"Once the account is deleted, it cannot be restored. Please operate with caution.
Freelancer's Guide
After registration is complete, please go toMy Profile", upload a headshot, fill in professional skills, past experience, and provide past work examples to enhance your credibility.
- Complete your personal profile：Fill in complete skills and work experience.
- Active bidding: Actively apply for suitable cases.
- Get good reviews: Once you complete your work and receive high ratings, your ranking will increase.
When the customer confirms that the work is completed, the payment will be paid to your account through the platform. You can choose to withdraw it to your bank account or third-party payment platform.
Delegator's Guide
Please log in to your account and click "Post a job" button, fill in the work content, budget range and deadline, and after submission it will be displayed on the platform, waiting for freelance workers to apply.
You can view the applicantsPersonal profile, evaluation, past cases, confirm the other party's ability and suitability, and then decide to hire.
We support credit cards, bank transfers and third-party payment methods. All transactions are secured by Ficuz to ensure the safety of both parties.
When a freelancer submits a job, please confirm whether it meets your requirements. If you are satisfied, click "Confirm Completion" and the system will pay the freelancer.
Transactions and Payments
To ensure transaction security, weStrongly recommendedAll transactions are completed through Ficuz. Private transactions may not be able to obtain the security and arbitration support of the platform.
Currently, Ficuz provides responsive web design, which can be used smoothly on mobile phones, tablets and computers. We are also evaluating the possibility of launching a mobile app, please stay tuned for official announcements.
Currently Ficuz supportsTraditional Chinese, we will consider increasingEnglishand other languages to serve more users.
Currently, Ficuz mainly serves the Taiwan market, but freelancers and clients can come from all over the world and can use it as long as they can meet the case requirements and comply with the platform rules.
other
You can clickregister" button, select "I am a freelancer" or "I am a client", and then fill in the basic information to complete the registration.
Please clicklog inForgot your password? on the page, enter your registered email address and we will send you a link to reset your password.
You can go toPersonal Profile", update your personal information, introduction, contact information, etc. on your personal profile page.
Yes, please go toPersonal Profile"choose"Deactivate account"or「Deleting an account"Once the account is deleted, it cannot be restored. Please operate with caution.
If you want to know more about the protection issues for case receivers, please refer to Freelancers Union Useful resources provided.
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